Employment & Industrial Relations Management Consulting & Training

Managing Poor Performers

Angry_office_worker_and_poor_performer.jpgThis one-day workshop focuses on employees who are 'dead wood' or poor performers to ensure your organisation becomes a top-performer with a winning culture. 

  • Understand the difference between poor performance and misconduct and the different process required for each
  • Be clear on the distinction between 'dead wood' and poor performers before taking action
  • How do you quickly improve poor performing employees work output
  • Setting clear and measurable performance standards for employees
  • A simple step-by-step approach for poor performance management 


Workshop Content

 

Understanding the different elements of day-to-day work performance

  • Understanding the difference between poor performers, 'dead wood' and misconduct
  • The rights of the employer/employee/union
  • The elements that make up performance
  • How to ensure performance standards are met

 

How to set standards and measure individual work performance

  • How to measure performance
  • Identifying appropriate forms of measurement
  • Identifying key outputs
  • Short-term vs. long-term performance management

 

Understanding performance counselling/coaching

  • What steps to take in dealing with poor performers or 'dead wood'
  • Uderstanding the nature of the performance counselling process
  • How to speed up the process

 

Fair dismissal for ongoing poor performance

  • Understand the rights of the employee
  • The obligations of the employer
  • Following the correct process to ensure dismissal is fair and reasonable


Background

A simple, practical process that is easy to understand and implement. Participants will gain an understanding of the elements which make up poor work performance and learn practical techniques for improving employee performance quickly - failing this, a step-by-step guide for dismissing poor performers.

Who should attend?

This workshop is designed for managers, front-line supervisors, HR and IR practitioners as well as anyone who wants to sharpen up on this process.


Contact us for information about having this workshop run in your workplace.

 

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